Position yourself as the hottest candidate for that pizza delivery job with a brand new resume. Pizza delivery drivers deliver pizza and other food and drinks from the restaurant to waiting customers. On your resume, list all of your delivery experience. Be sure to highlight important skills that. Pizza Hut Delivery Driver Job Description & Duties: What Does a Pizza Hut Delivery Driver Do? One of the most critical customer service-related positions at Pizza Hut is the delivery driver. Primarily responsible for getting orders to customers quickly and efficiently, this position is the ultimate liaison between the company and its customers. Description: Buckle up, hit the open road and start making hungry people happy as a delivery driver for Pizza Hut®. That's right, we'll pay you to cruise around in your mobile office – your car – listening to your own tunes and delivering great pizza – and pasta. A professional cover letter is crucial for making a good first impression on the hiring manager and starting out your job application strong. If you’re struggling to get yours started, refer to our pizza delivery drivers cover letter example and writing tips tailored to your industry.
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You’ve just obtained what seems like an easy after-school and weekend job where you get paid to cruise around town and meet residents: a job doing pizza delivery. One late night near the end of your shift, you are starting to get sleepy and accidentally rear-end the car in front of you at a red light. Thankfully, no one was injured, but both the front end of your vehicle and the back end of the other car are a bit banged up. Though you were definitely at fault, you have collision coverage on your vehicle, so you know the cost of repairs to both your and the other car will be covered -- or so you think.
When you call your family insurance agent to file an auto insurance claim, she says she’s sorry -- but because you were using your car for business purposes, you’re not covered by your policy.
Home pizza delivery has become as American as, well, pizza. And while 'pizza delivery guy' is never going to be a professional career title, it can certainly provide some much-needed income for a person between regular gigs or a student in search of a little part-time work after class. One thing we all know is that most pizza delivery workers make those deliveries in their vehicles. And unless you have done it yourself, you've probably never considered what might happen if you were to get into an accident while working your delivery job. Let me break it down for you so you can make sure you are covered properly.
Am I covered by my personal insurance policy?
Most likely not, although it depends on the specific language of your policy. Though you may not think of it that way, pizza delivery is a risky business: The United States Bureau of Labor Statistics found that delivery and other sales jobs involving driving is the 5th most dangerous job in the country.
But your pizza delivery driving is not just exempt from your car insurance policy because it’s viewed as being dangerous: It’s also likely not covered because, well, it’s not personal – it’s business.
A personal auto insurance policy is meant to be just that: coverage for one's personal driving needs, and delivering pizzas for which you are being paid is not considered 'personal use' by most insurers. This applies not only to pizza delivery, by the way, but to other types of delivery as well, such as drug store deliveries and even transporting people. Pretty much any enterprise where one uses their personal vehicle for a commercial purpose. The reason is simple: Insurers know that drivers operating their vehicles for commercial purposes spend significantly more time on the road, which means a substantially higher risk of being involved in an accident. And that, in turn, means additional costs for the insurer.
How about if I'm driving my parents' car under their personal policy?
The same thing. Although you would probably be covered under your parents' policy for an accident that occurs while driving their car for personal reasons, that coverage will not extend to your use of their vehicle for a commercial purpose -- like delivering pizzas. Don’t use your parents for cover!
What will happen if I get into an accident while delivering pizza and I only have personal insurance on my vehicle?
Nothing you are going to like. Your current personal policy requires that you inform the insurer if you plan to make any substantial change like the use of your vehicle, and that includes using it to make deliveries for pay. And when you do, your insurer will not only warn you that you will not be covered, they may additionally tell you that by using your vehicle for commercial purposes you will invalidate your policy, even for personal use. So, what happens if you use your car to deliver pizza, anyway, and get into an accident? Your insurance company is going to deny your claim, and you will be stuck with covering the entire cost of any resulting damages.
Don’t even think about lying. During the claims adjustment process, the insurance company will do a thorough review of the circumstances, and you can be sure that any accident in which they find evidence of business activity (like a pizza sign affixed to the top of your car or evidence of your employment) will be one which they will be happy not to cover.
What if I just don't tell my insurance company that I was delivering pizzas when the accident happened?
Again, nothing good. If an accident report is taken by the police, you can be certain that it will mention what you were using your car for at the time. And you can be just as certain that a copy of that report will find its way to your insurer. If no police report is taken, you still won't be off the hook because the other driver is bound to tell their insurance company and they will pass the information onto your insurer. Either way, your insurance company will not be happy. And, besides denying coverage for the accident, they may very well cancel your policy, or your parents' policy if you were using their car. In many states, denial of coverage from your insurer for an at-fault accident could also lead to a revoked driver’s license. Try explaining that to your parents.
How Do I Get Insured?
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There are a few possibilities for getting the necessary coverage for your pizza delivery gig:
- Coverage Through Your Employer. Some employers (particularly chain and larger independent restaurants) provide coverage called hired and non-owned vehicle liability insurance for their drivers when using their personal vehicles for work-related activities. Be sure to ask your employer if this type of coverage is available.
- Commercial Insurance. The most common insurance choice will be to switch over to a commercial vehicle policy. Check with your insurance company and other drivers where you work to find out what's out there. In most cases, a commercial policy will cost more than a personal one, but the difference in price may be manageable. The key here, as with most things involving auto insurance, is to shop around.
- Pizza Delivery Insurance. Okay, it's probably not going to be called 'pizza delivery insurance,' but there are a few insurers out there that do offer special policies, or supplemental coverage to a personal policy, specifically for delivery persons. Again, talk with your agent and your fellow drivers about what's available.
Delivery drivers can work for nearly any industry. So, it is important to prepare for a delivery job interview. One way to prepare is to practice common delivery job interview questions.
Delivery drivers—also called couriers—can work for many different types of companies, so get the pizza delivery driver stereotype out of your head. As an example, a bank may have a courier pick up deposited checks and transport them to the main branch. Companies regularly require someone to pick up and drop off documents. Medical equipment and supply businesses need deliveries made to home-bound and nursing home clients. Auto parts stores often deliver parts to the mechanics around town. There is even a growing need—pun intended—for delivery drivers in the medicinal marijuana industry.
If you are not one who likes to sit at a desk all day, you may enjoy the constant change of scenery you get while making deliveries. Even though you may spend a lot of time alone or with just one partner on the road, you will still interact with customers on a regular basis.
Questions About Your Driving History
You will hear practical questions about your driving history and skills. For example, you might be asked whether or not you have a license and insurance, and even whether or not you have a vehicle. You might also be asked about any traffic accidents in your driving history.
- Do you have a clean driving record?
- Do you have car insurance?
- Have you ever been in a car accident?
- Do you have a vehicle you can use to make deliveries?
- What driving and delivery experience do you have?
- How comfortable are you driving within a 50-mile radius of this area?
- This position will require you to work in all weather conditions such as rain, cold, snow, wind, etc. Will you be able to meet this requirement?
- What would you do if you got lost while driving for us?
- What would you do if you got into an accident while driving for us?
- How do you stay focused while driving for long periods?
- How comfortable are you with driving in unfamiliar areas?
- How would you describe your sense of direction?
- Would you consider yourself physically fit? Are you able to lift moderate amounts of weight?
Questions About Customer Service
You will also receive questions about customer service since delivery jobs require contact with customers. Some of these might be behavioral interview questions, which are questions about how you have handled various situations in the past. Others might be situational interview questions.
These are similar to behavioral interview questions, in that they are questions about different work experiences. However, situational interview questions are about how you would handle a future situation related to your job. For example, an interviewer might ask how you would handle a difficult situation with a customer.
- How do you define excellent customer service?
- Describe your customer service experience.
- Describe a stressful customer service experience you have handled in the past.
- What would you do if a customer was dissatisfied with your service?
- A customer pays you with a 20 dollar bill, but owe you $14.67. How much change do you give them?
- If your delivery required a signature, and the recipient was not available at the time of delivery, how would you handle the situation?
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Other Types of Delivery Driver Questions
Many questions you will be asked will be common interview questions you might be asked at any job, including questions about your employment history, your skill sets, and your strengths and weaknesses.
Finally, you will likely receive questions about the specific company. So, be sure to do research about the company before the interview. They might ask you why you want to work for the company, or which of their products you prefer.
- Why are you interested in this position?
- Are you familiar with the products we sell?
- Which of our products is your favorite?
- Why do you want to be a delivery worker?
- This job requires time management skills. How well do you manage your time at work?
- Do you have experience working unsupervised?
- Describe a time you worked well on a team.
- How flexible is your schedule? Would you be able to work on weekends? Nights?
- Are you comfortable around dogs and other pets you may encounter while making deliveries for us?
Tips for Preparing for a Job Interview
To prepare for your interview, make sure you know the requirements of the job. Look back at your resume and think about any experiences you have had that demonstrate your ability to meet those requirements. Then during the interview, you can easily bring up those examples when answering behavioral and situational interview questions.
Be sure to bring any materials you need for the interview. These might include documents related to your car insurance, or your driver’s license, or certification for driving a particular vehicle.
Also, be sure to research the company before the interview thoroughly. Know who their customers are, and what products you would be delivering.
Practice answering the list of questions below, and any other questions you think you might be asked. The more you practice, the more confident you will be in the interview.
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Also, make a list of questions you may have for the interviewer. The potential employer may have different expectations than your last employer, like what type of weather you will be required to deliver in, what holidays you are expected to work, or what type of mileage you will be traveling daily. Do not assume your new delivery job will be just like your last.
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In addition to job-specific interview questions, you will also be asked more general questions about your employment history, education, strengths, weaknesses, achievements, goals, and plans. With this in mind, go into the interview prepared to make your best first impression.